Médiateur des Jeux, France’s gambling mediator issued its annual report [last] week in partnership with industry regulator Autorité Nationale des Jeux (ANJ) and urged operators to do more to prevent cases of excessive gambling.

As part of four key recommendations, Denys Millet, an honorary magistrate and France’s gambling mediator, said that currently French operators are “almost systematically” delaying or rejecting account suspension measures.

Millet urged them to implement the measures “as soon as the player does not respond to prevention messages, avoids any attempt to contact them or changes his gambling behaviour by increasing his deposits and bets, reflecting a clear loss of control that exposes him to heavy losses”.